UX/UI | IA & CONTENT DESIGN | VISUAL DESIGN

Increasing the session duration of a digital learning platform by 55%

2024

The Blue Learning Lab, once a cluttered hub for ocean literacy, was redesigned for clarity and navigation with a focus on audience-specific user flows, Information Architecture and cohesive branding.

Before
After
ROLE
UX/UI Design, UX Research, Visual Design, Information Architecture, Front-end dev.
TEAM
Sam - Design & Digital Communications Strategist
Meg - Design & Communication Manager
Jae - Learning and Engagement Specialist
Entremission - Back-end support
PROJECT Timeline
4 weeks
IMPACT
Increased session duration by 55%
PROJECT LINK

The Problem

The Blue Learning Lab was a digital hub for ocean literacy serving multiple user groups but lacked clarity and structure. The redesign was also driven by the need to integrate Blue Schools Canadainto the platform whose resources were previously scattered, making it hard for educators to find and use them.

📉 45 sec

The average viewing time per page was low for the wealth of information available on the platform.

📚 72%

of surveyed educators said they couldn’t easily find relevant resources within their available time.

🤝9/15

partner organizations reported dissatisfaction with their visibility.

👤60%

of surveyed users said they felt unengaged and somewhat overwhelmed.

OBJECTIVES

  1. Seamlessly integrate Blue Schools Canada into the BLL
  2. Consolidate and clarify all educator-focused materials in one space
  3. Build a content strategy that accommodates different user types.
  4. Ensure a consistent experience across Bilingual delivery (EN/FR)

DESIGN PROCESS

KEY CHALLENGES

SOLUTIONS

1. User Definition

Research confirmed that users fell into three clear intent-based groups, each with unique needs:

A. General Public (exploratory learning)
B. Educators
(curriculum-ready materials)
C.
Changemakers (action-oriented resources)

2. Navigation

To resolve content confusion and streamline navigation, the site was divided into three clearly defined zones to cater to these 3 user groups. All content and UX flows were mapped to these zones, resulting in a platform that feels intentional and intuitive:

INQUIRY ZONE

Designed for the general public (User group A) to explore and build general knowledge. Features beginner-friendly content, alternative ways of exploration, partner initiatives, Indigenous stories and additional resources.

BSC ZONE

Dedicated area for educators and school communities (Group B). Hosts curriculum-aligned resources, Blue Schools Canada registration info, community resources and case studies.

TAKE ACTION ZONE

Built for individuals or communities looking to make a difference (Group C). Offers toolkits, campaigns, volunteering options, daily tips and advocacy resources.

3. User flows

Each user group enters through a zone tailored to their goals, ensuring quick access and reduced friction.
Users are now able to toggle between zones and sub-sections. Additionally, a few open loops were closed, additional materials and downloadable packs were included in the platform and outbound links were added to improve SEO.

New User Flow
Old user flow
4. Visual Design & Cohesive UI

Implemented cohesive visual design and branding tailored to distinct user groups, with a focus on diversity, inclusivity, and intuitive navigation. Accessibility was enhanced by following WCAG guidelines and through features like alt text and support for voice-enabled screen readers.

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RESULTS

📈 55% increase in avg session duration
📚 90% of surveyed educators are able to find relevant resources
✅Bounce rate decreased across all key entry pages
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