UI/UX

Driving coffee subscription sales through e-commerce UI/UX + a brand refresh

2023

Rebranding website redesign and illustrations for one of the most underrated hidden gems of Toronto- Rustle & Still! As a coffee lover myself, this was a JOY to work on. Sales have been going strong!

Client
Rustle & Still Café
MY ROLE
UI/UX designer, Brand designer, Illustrator, Project coordinator
PROJECT Timeline
1 month
TEAM

Brand Manager - Erick Dyquiangco, Rustle & Still
Website Developer - Muba Bashir, Freelance

COMPANY
Freelance
IMPACT

Drove subscription sales through UI/UX and visual design; Over 25% of conversions originated from the personalized coffee quiz I designed.

PROJECT LINK

Service & E-Commerce website design

Right on Bloor Street, Rustle & Still was once bursting with life on the inside, but the exterior and supporting branding elements did not reflect that. Additionally, their beans did NOT receive the glory they deserve.

GOALS:
  1. Expand accessibility to their coffee beans
  2. Broaden brand offerings
  3. Refresh and modernize the café's branding
SOLUTION:

I designed and launched an e-commerce platform offering coffee subscriptions, expanding access and increasing flavor variety, including a coffee quiz designed to help people pick the kind of coffee they would potentially like. I also led a brand refresh to align with the café’s intended tone: friendly, vibrant, casual, and fresh (which included exciting merch!).

A few screens
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Visual elements
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Insights

67% of the users said they found it complex to complete the tasks

100% of neurodivergent users found it overwhelming to navigate through both pharmacy AND retail

90% of users found it challenging to connect to a physical store, impacting trust

Visual elements
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Direction- Features in focus

Seperation of pharmacy and retail

Customizable widgets for most frequented locations

Customizable accessibility menu

Chat bot to improve communication and trust

Calming visual design for cohesive branding

On-boarding experience to increase trust

Branding
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